The Law-Call Smartphone Softphone application is an invaluable tool for staff who are regularly out of the office e.g. at court for the day, but have time available to work on other cases. Utilising Android and Apple iOS devices allows staff to roam using 4G or WiFi connectivity. When making or receiving a business call the User is sending and receiving the correct call information, if Law-Call Call Analytics in enabled call details are recorded and if Voice Recording is enabled then an actual call recording is stored against the call details. This application offers all the features associated with a desk phone User and includes features such as busy lamp fields, contacts, internal and external caller ID.